Limited Warranty Policy
Thermo-Rite warrants all new enclosures to be free from defects in material and workmanship for a period of 5 years from ultimate sale or installation of performed by the dealer. The warranty is void if damage is due to improper installation or improper operation. Thermo-Rite warrants tempered glass for a lifetime to the original owner. If the glass should break, Thermo-Rite will supply panels free of charge except for the UPS shipping charges. If customer wants Thermo-Rite to install glass, a fee of $15.00 plus freight both ways will be charged for each piece. In this case, a Return Merchandise Authorization (RMA) must be issued. To get replacement glass customer must supply Thermo-Rite with a copy of proof of purchase date to receive a no-charge invoice on the glass.